INFORMATION AND INQUIRIES

USMLE Secretariat
3750 Market Street
Philadelphia, PA 19104-3190
Telephone: (215) 590-9700
FAX: (215) 590-9457

Include your full name, USMLE ID# (if known) and your medical school with your correspondence.
Email Inquiries

* Test accommodations for a disability:
o Steps 1, 2 CK, and 2 CS: disabilityservices@nbme.org
o Step 3: exam@fsmb.org
* Technical assistance with orientation materials: usmletech@nbme.org
* Problems with the administration of an examination: testadmin@nbme.org
* Medical licensure: FSMB
* General questions or questions for the USMLE Secretariat: webmail@nbme.org


Information

* For information on registration, scheduling, score reporting, and transcripts, please use the following links:
o Steps 1, 2 CK, and 2 CS
+ students/graduates of US/Canadian medical schools: NBME
+ students/graduates of medical schools outside the US and Canada: ECFMG
o Step 3 and/or if all three USMLE Steps have been completed: FSMB
* For test center locations for computer-based exams: http://www.prometric.com


Sample Test and Orientation Materials

Tutorials that illustrate the USMLE Step 1, Step 2 CK, and Step 3 multiple-choice question and Step 3 computer-based case simulation (Primum® CCS) software, sample multiple-choice test questions for each Step, sample Step 3 Primum cases, and orientation materials for Step 2 CS are available at this website:

* Step 1
* Step 2
* Step 3

All applicants can download sample test and orientation materials from the USMLE website. FSMB applicants will also receive these materials on a CD from their registration entity. Once registered, ECFMG applicants can request a CD using the appropriate form, available on the ECFMG website. NBME applicants can request that a CD be sent to them, by sending an e-mail to webmail@nbme.org . The materials on the CD and on the website are identical.

There are also frequently asked questions about the sample test materials. If you cannot find the answer to your question, you may either send your inquiry to USMLETech@nbme.org or call (215) 590-9700 between 8:30 AM and 4:00 PM Monday through Friday, eastern time.
Step 1, Step 2 CK, and Step 3 Scheduling and Test Center Inquiries

Your Scheduling Permit includes instructions on how to contact Prometric to schedule your appointment to test. Inquiries about your appointment, such as a request to reschedule an appointment within your eligibility period, must be directed to Prometric. For current information on the locations of Prometric Test Centers, visit the Prometric website at http://www.prometric.com.

After you have received your Scheduling Permit, you can contact Prometric directly, as instructed on the Permit, for current information on a particular test center.

Other Inquiries

If you have received a Scheduling Permit but experience a problem that Prometric is unable to resolve in scheduling your appointment or in administering your test on the testing day, you may contact your registration entity.
Problems Experienced During Step 2 CS

If you experience problems during the administration of Step 2 CS that test center staff were unable to resolve to your satisfaction, you may forward a written description of your experience to Test Administration, National Board of Medical Examiners, 3750 Market Street , Philadelphia , PA 19104-3102 USA . Written notification of problems experienced during administration of Step 2 CS must be received no later than three weeks after your test date. Your report will be thoroughly investigated and evaluated.
Step 3 and Medical Licensure Inquiries

General inquiries for information on Step 3 application and medical licensure may be directed to the FSMB. Specific inquiries regarding licensure may be directed to the medical licensing authorities or their representatives as shown in the USMLE Bulletin of Information.

To report broken links or other website issues, please send email to webmasterusmle@nbme.org